At MICROS, we understand the demands and pressures of the retail and manufacturing industries and we know that the success of our customers depends on how effectively they can use our products. Sharing information, being responsive as well as accessible, and working through problems and solutions together are a part of our commitment to providing an effective and comprehensive support program.

We provide support services that enable you to conveniently make a request for support, track the progress of an existing support log and add feedback as it is being researched. Our support centre is made up of industry and product specialists; each support analyst understands the retail and manufacturing industries as they have either worked within the industries or have received extensive sector training. This ensures that not only will you be speaking with someone who understands the product you are using when calling the Support Centre, but also someone who understands the details of your business - someone who understands the impact problems can have and the urgency in getting those problems resolved.

For more information, please contact our customer services manager on 0115 971 4545.