Complete from MICROS is a manufacturing, distribution and accounting software application that has been designed for small to medium sized business within the retail supply chain. It enables you to integrate information across your business and provides online access to the many facets of your operations. This integration allows you and your work force to optimise efficiency, profitability and competitiveness.

React quickly to customer requirements

One essential ingredient for all food production is the ability to react rapidly to changing demand – sometimes within hours of a scheduled delivery to the customer. At the core of Complete is a super-efficient procurement and production planning (MRP) facility that tells you exactly what you need to produce in order to meet your customer’s requirements. In addition to this Complete will, taking into account any available stock, tell you exactly what raw ingredients and packaging materials that need to be purchased in order to meet the updated production requirements. Traditionally this type of computerised planning activity is performed as an overnight activity – with Complete you can react to changes in your customers' requirements within minutes.

Integrate forecasting, planning & scheduling

In an industry with complex seasonality and fashion trends it is essential to be able to accurately predict the demands that your customers will place on your business. Complete incorporates the ability to produce forecasts based upon previous sales trends, promotional activity, and many other complex scenarios. The completed forecast can then be used to drive your production and procurement activity.

A production scheduling facility allows you to accurately map out efficient use of your available resources to maximise throughput and to minimise on costs. Controls can be put in place to apply scheduling rules for machinery clean down times, vessel sizes and staffing requirements. The effects of unforeseen circumstances, such as machinery failures, can be shown instantly – allowing your business to react in order to maintain customer service levels.

Offer complete supply chain visibility

Efficient relationships and information sharing with your customers and supplies can lead to significant reductions in cost. Complete takes advantage of Internet technology to provide a gateway that taps right into the core of your business information. Tight security and encryption means that your unique and sensitive information is kept safe.

The applications of this technology are almost limitless. Using Complete your customers can place orders straight into the system, directly over the Internet. Suppliers are able to monitor stock levels within the business and are able to manage the stocks of the products that they supply, applying Vendor Managed Inventory principles.

Business Benefits:

• Reduced stock
• Reduced wastage
• Lower costs
• Increased yields and throughput
• Better customer service
• More integration with multiples
• Flexible production loading
• Increased process-flow controls
• Optimised manufacturing
• Faster reaction times to customer forecasting
• Reduced lead-times
• Comprehensive variance analysis
• Improved sales analysis
• Better profitability